SHIPPING & HANDLING
For all Urgent Inquiries please contact our Customer Service Team on (07) 3271-2727 Monday to Friday from 9am to 6pm Brisbane Time.
- All products are in stock unless unless stated otherwise.
- All orders received by 1 pm AEST Time will be shipped same day.
- Once your order has shipped, you will receive an Order Completion Email with your tracking details. If you have not received your Order Completion Email within 48 hours. Please contact our Customer Service Team via (07) 3271-2727 or via the Online Chat function on our website.
- Orders are shipped via Australia Post and subject to Australia Post’s Terms and Conditions. Express Shipping – Generally 1-3 Business Days. Regular Shipping – Generally 3-5 Business Days.
- Generally Express Shipping is guaranteed next day delivery to major metropolitan areas. Rural areas will be longer.
- Once your order has left the warehouse, please check your order status via Australia Post https://auspost.com.au/mypost/track/#/search
- If your order is late, please contact Australia Post on 13 76 78. If you do not have success, feel free to contact us and we will try to assist where possible.